Changelog

Stay up to date with the latest features, improvements, and fixes shipping across Custory.

Shared CX Expertise for Custory AI

Custory AI now has a shared customer-experience knowledge layer for deeper journey mapping, research, metrics, and service-design support.

In-App Attachment Previews for Item Details

Text files and PDFs attached to journey items can now be previewed directly inside the details panel.

Workspace Invitation Flow Improvements

Invitations are easier to accept, and users who do not have access yet get clearer guidance inside the product.

More Configurable Automation Actions

Automation actions now support more flexible PostHog, Jira, and Linear setups for teams routing journey follow-through.

Advanced Journey Filters and Richer CSV Export

Journey filtering now covers more item properties, and CSV export includes much richer journey and item context.

AI Assistant Improvements for Journey and Persona Work

Custory AI is better at creating, refining, and connecting personas and journeys inside workspace context.

Workspace and Account Controls

Workspace ownership, billing context, member access, and account lifecycle controls are now more complete.

Nested Journeys

Journeys can now contain other journeys for more complex customer experiences.

Automation Templates and Better Scheduling

Automation templates and clearer scheduling controls make recurring journey upkeep easier to run.

Undo and Redo for Journey Edits

Journey editing now supports undo and redo for faster, safer changes.

In-app Integrations Directory

Teams can now browse supported integrations in the app and understand how each connection fits into journey work.

Journey Templates for Common Product Workflows

New journey templates give teams a stronger starting structure for common product workflows.

AI-generated Starter Workspace from Onboarding

New workspaces can use a company website to generate a starter profile, personas, and an initial customer journey.

Workspace Memory with Supermemory

Custory AI can now use workspace-scoped memory, powered by Supermemory, so each chat can draw from relevant knowledge your team has already created.

Analytics & Revenue Signals

Connect PostHog and Stripe to bring product usage and billing signals directly into Custory automations.

Automations

Build scheduled and event-based workflows that turn journey changes and GitHub activity into action.

External Task Sync Updates

Linked tasks now stay more current as statuses and titles change across Jira, Linear, GitHub, and Notion.

Slack & Discord Account Linking

Link your personal Slack and Discord accounts so Custory can deliver important updates directly to you.

Notification Center & Delivery Preferences

A new notification center helps teams stay on top of important updates in-app, by email, and through linked Slack or Discord DMs.

Custory AI as a Workspace Member

Custory AI now participates as a real workspace member so teams can collaborate with it more naturally inside their existing workflow.

AI-Powered Journey Imports

Start journeys faster from templates, blank canvases, or connected product sources like GitHub, Figma, and Notion.

MCP Server Access

Connect workspace-scoped MCP access so external AI clients can work with Custory more directly and securely.

Feedback Board

Give users one shared place to submit, browse, discuss, and follow product feedback instead of scattering it across isolated messages.

Version History & Restore

Review earlier journey versions, preview snapshots, and restore past states with more confidence.

Custory AI for Personas

Custory AI now supports a dedicated persona workflow for creating, refining, and linking personas to journeys.

GitHub Integration

Connect repositories, issues, and pull requests to customer journey work so product signals and delivery progress stay connected.

Linked Insights, Opportunities & Solutions

Connect related items inside a journey so teams can trace how evidence, opportunities, and proposed solutions fit together.

Saved Views, Properties & Table Workflows

Make the journey editor easier to work in with saved view preferences, property visibility controls, and a stronger table workflow for audits and cleanup.

Smarter Search & Focus Filters

Find the right journey items faster with hybrid search and stronger filters that help large maps feel more workable.

More Ways To Work The Journey

Switch between journey, grid, table, and impact/effort views so teams can tell the story, audit the work, and prioritize what to do next.

Rich Item Details

Turn journey items into real working spaces with attachments, links, comments, images, and item-level activity context.

Personas Workspace + Journey Linking

Create personas at the workspace level and link them to the journeys where they actually matter.

Slack & Discord AI Collaboration Threads

Use Custory AI directly from Slack and Discord threads and keep the resulting context connected back to the right work in Custory.

Communication Tool Integrations

Share customer journey insights and updates directly to Discord and Slack channels.

Task Management Integrations

Connect your customer journeys to Linear and Jira for seamless task creation and progress tracking.

Real-time Collaboration

Work together more naturally with live presence cues, real-time editing signals, and comments attached directly to the items your team is discussing.

Workspace Management

Manage shared workspaces more effectively and make it easier for the right teammates to join, collaborate, and stay aligned.

AI-Powered Journey Mapping

We've enhanced our AI to provide even better contextual suggestions for your customer journey maps.

Journey Editor Added

Start building customer journeys in a dedicated editor with stages, steps, and items your team can shape together.