Journey Editor Added | Custory Changelog

We've added the first version of the Custory journey editor — the core workspace for building and evolving customer journeys inside the product.

Instead of mapping experiences in disconnected tools, teams can now work directly in a structured editor designed around stages, steps, and journey items. [Open the journey editor →](https://app.usecustory.com)

## What's New

Create or open a journey to start working in the editor. From there, your team can build the structure of the journey, add stages and steps, and capture observations, opportunities, and follow-up work directly inside the map — not in separate places.

Journeys are organized into clear stages and steps so the team can map the flow of the customer experience in a way that is easier to understand and discuss. Items live directly on the map, keeping all the relevant context close to the work itself.

## Why it matters

The first challenge in journey work is often just having one shared place to do it.

With the journey editor, Custory gives teams a foundation they can actually work in together. It becomes easier to capture what is happening, discuss where the experience breaks down, and start improving the journey without recreating the same context across multiple tools. This release lays the groundwork for everything that comes next.

We've added the first version of the Custory journey editor — the core workspace for building and evolving customer journeys inside the product.

Instead of mapping experiences in disconnected tools, teams can now work directly in a structured editor designed around stages, steps, and journey items. [Open the journey editor →](https://app.usecustory.com)

## What's New

Create or open a journey to start working in the editor. From there, your team can build the structure of the journey, add stages and steps, and capture observations, opportunities, and follow-up work directly inside the map — not in separate places.

Journeys are organized into clear stages and steps so the team can map the flow of the customer experience in a way that is easier to understand and discuss. Items live directly on the map, keeping all the relevant context close to the work itself.

## Why it matters

The first challenge in journey work is often just having one shared place to do it.

With the journey editor, Custory gives teams a foundation they can actually work in together. It becomes easier to capture what is happening, discuss where the experience breaks down, and start improving the journey without recreating the same context across multiple tools. This release lays the groundwork for everything that comes next.