Journey Templates for Common Product Workflows

We expanded the journey templates so teams can start from a pattern that already fits the job they want to do. Instead of rebuilding the same journey structure every time, they can begin with a template that reflects a common product workflow and then adjust it to the specifics of their team. ## What's New **Broader template coverage.** Templates now include SaaS onboarding performance, retention and churn risk, feedback to roadmap, product-led conversion, VOC to product action, founder customer loops, research-to-journey systems, support volume reduction, and expansion or account growth. **Practical starting structures.** Each template gives teams stages, steps, personas, and journey items that are ready to edit into a living system. **Less setup overhead.** The templates reduce the amount of blank-page work required before the team can start inspecting, prioritizing, and improving the journey. ## Why it matters Most teams already know the problem they want to work on. The harder part is turning that problem into a structure that is useful on day one. Templates lower that setup cost and help teams move faster from “we should map this” to “we know what to inspect and act on.”