Slack & Discord Account Linking

We've added personal Slack and Discord account linking so workspace notifications can reach the right person directly — not just the right channel. When a fast response depends on an individual actually seeing the update, a shared team channel isn't always enough. Set it up from [Settings → Notifications](https://app.usecustory.com/settings).

## What's New

Each user can now connect their own Slack or Discord identity to their Custory account, tying notification delivery to the person rather than just a workspace-level integration. Setup uses short-lived one-time link codes so you don't have to dig through extra configuration — generate a code in settings, then complete the connection from the Custory app or bot in Slack or Discord.

Once linked, Slack DM and Discord DM become available delivery options inside your notification preferences. You choose which updates stay in-app and which ones reach you directly — so high-signal alerts like mentions, assignments, automation failures, and integration issues show up where you're already paying attention.

## Why it matters

Teams lose momentum when important updates depend on people remembering to check the product manually. Slack and Discord account linking helps Custory fit into the communication habits your team already has, so critical updates show up where they'll actually be seen.

We've added personal Slack and Discord account linking so workspace notifications can reach the right person directly — not just the right channel. When a fast response depends on an individual actually seeing the update, a shared team channel isn't always enough. Set it up from [Settings → Notifications](https://app.usecustory.com/settings).

## What's New

Each user can now connect their own Slack or Discord identity to their Custory account, tying notification delivery to the person rather than just a workspace-level integration. Setup uses short-lived one-time link codes so you don't have to dig through extra configuration — generate a code in settings, then complete the connection from the Custory app or bot in Slack or Discord.

Once linked, Slack DM and Discord DM become available delivery options inside your notification preferences. You choose which updates stay in-app and which ones reach you directly — so high-signal alerts like mentions, assignments, automation failures, and integration issues show up where you're already paying attention.

## Why it matters

Teams lose momentum when important updates depend on people remembering to check the product manually. Slack and Discord account linking helps Custory fit into the communication habits your team already has, so critical updates show up where they'll actually be seen.