More Ways To Work The Journey | Custory Changelog

We've expanded the way teams can work inside a journey. Instead of forcing every job into one layout, Custory now lets you move between different views depending on what you're trying to do — understand the story, clean up the data, prioritize work, or review progress. All views share the same search, filters, and property visibility settings so you stay focused as you switch. [Open a journey to try it →](https://app.usecustory.com)

## What's New

**Journey view** remains the best way to understand the customer flow across stages and steps — the natural starting point for workshops, narrative reviews, and seeing the experience as a whole.

**Grid view** gives teams a more operational surface for scanning and managing work in a structured layout. Useful when you want to review groups, spot gaps, and interact with items without the full narrative context.

**Table view** makes it easier to work through larger journeys with sorting, filtering, and searching by type, status, priority, impact, effort, stage, and step. This is the view for audit work and cleanup, not storytelling.

**Impact / effort matrix** gives teams a dedicated space to compare items by impact and effort — when the question shifts from "what is happening?" to "what should we act on first?"

## Why it matters

Most teams eventually outgrow a single way of looking at the journey. With multiple views in the same editor, Custory helps teams move from understanding, to review, to prioritization, to follow-through — without exporting the work somewhere else just to keep moving.

We've expanded the way teams can work inside a journey. Instead of forcing every job into one layout, Custory now lets you move between different views depending on what you're trying to do — understand the story, clean up the data, prioritize work, or review progress. All views share the same search, filters, and property visibility settings so you stay focused as you switch. [Open a journey to try it →](https://app.usecustory.com)

## What's New

**Journey view** remains the best way to understand the customer flow across stages and steps — the natural starting point for workshops, narrative reviews, and seeing the experience as a whole.

**Grid view** gives teams a more operational surface for scanning and managing work in a structured layout. Useful when you want to review groups, spot gaps, and interact with items without the full narrative context.

**Table view** makes it easier to work through larger journeys with sorting, filtering, and searching by type, status, priority, impact, effort, stage, and step. This is the view for audit work and cleanup, not storytelling.

**Impact / effort matrix** gives teams a dedicated space to compare items by impact and effort — when the question shifts from "what is happening?" to "what should we act on first?"

## Why it matters

Most teams eventually outgrow a single way of looking at the journey. With multiple views in the same editor, Custory helps teams move from understanding, to review, to prioritization, to follow-through — without exporting the work somewhere else just to keep moving.