Smarter Search & Focus Filters

We've improved the way teams find and narrow down work inside a journey. As journeys grow, the problem usually isn't that teams captured too little — it's that the right item becomes harder to find in the moment. This update makes search and filtering much more useful when working inside a larger map. Find these controls at the top of any [journey editor](https://app.usecustory.com).

## What's New

**Hybrid search.** Custory now combines exact-text search with semantic search, surfacing relevant items even when the wording isn't an exact match. In real team workflows, people often remember what a problem *meant* rather than the exact title someone wrote weeks ago. This makes search much more forgiving and practical once a journey has real content.

**Stronger filters.** The new filter flow makes it easier to narrow the map down to exactly what matters for the conversation in front of you — filtering by ownership, status, type, priority, impact, effort, and group context. Instead of treating the whole journey as one giant surface, you can isolate the part that matters right now.

**Active filter awareness.** The editor makes active filtering more visible, so teams can immediately tell whether they're looking at the full map or a narrowed working view. A subtle detail, but one that matters in practice.

## Why it matters

Customer journey maps get more useful as they grow, but they also get harder to navigate if the product doesn't help teams focus. With hybrid search and better filters, Custory helps large journeys feel less overwhelming and much more operational — turning "there is a lot here" into "here is exactly what we need to look at."

We've improved the way teams find and narrow down work inside a journey. As journeys grow, the problem usually isn't that teams captured too little — it's that the right item becomes harder to find in the moment. This update makes search and filtering much more useful when working inside a larger map. Find these controls at the top of any [journey editor](https://app.usecustory.com).

## What's New

**Hybrid search.** Custory now combines exact-text search with semantic search, surfacing relevant items even when the wording isn't an exact match. In real team workflows, people often remember what a problem *meant* rather than the exact title someone wrote weeks ago. This makes search much more forgiving and practical once a journey has real content.

**Stronger filters.** The new filter flow makes it easier to narrow the map down to exactly what matters for the conversation in front of you — filtering by ownership, status, type, priority, impact, effort, and group context. Instead of treating the whole journey as one giant surface, you can isolate the part that matters right now.

**Active filter awareness.** The editor makes active filtering more visible, so teams can immediately tell whether they're looking at the full map or a narrowed working view. A subtle detail, but one that matters in practice.

## Why it matters

Customer journey maps get more useful as they grow, but they also get harder to navigate if the product doesn't help teams focus. With hybrid search and better filters, Custory helps large journeys feel less overwhelming and much more operational — turning "there is a lot here" into "here is exactly what we need to look at."