Slack & Discord AI Collaboration Threads

We've expanded Slack and Discord from simple notification destinations into real collaboration surfaces for Custory AI. Your team can now ask Custory AI for help directly inside a Slack or Discord thread and keep that conversation tied back to the relevant work in Custory. Connect your workspace from [Manage Integrations](https://app.usecustory.com/manage-integrations).

## What's New

Custory AI can now respond to requests made directly inside Slack and Discord conversations, keeping context from the ongoing thread so responses are grounded in the real discussion — not just a single isolated message. When a conversation maps to real work, Custory connects the thread to the relevant item so context doesn't get scattered across external chat. AI-generated follow-up can be written back into Custory, keeping the reasoning, request, and outcome close to the journey work itself.

This is especially useful for teams that operate heavily in chat: you can ask for help mid-conversation, turn a discussion into a tracked item more quickly, and reduce the copy-paste gap between conversation and action.

## Why it matters

Many teams notice the problem in Slack or Discord first, but important context often gets lost before it becomes structured work. AI collaboration threads help bridge that gap — so the conversation can stay fast while the resulting work stays connected and usable inside Custory.

We've expanded Slack and Discord from simple notification destinations into real collaboration surfaces for Custory AI. Your team can now ask Custory AI for help directly inside a Slack or Discord thread and keep that conversation tied back to the relevant work in Custory. Connect your workspace from [Manage Integrations](https://app.usecustory.com/manage-integrations).

## What's New

Custory AI can now respond to requests made directly inside Slack and Discord conversations, keeping context from the ongoing thread so responses are grounded in the real discussion — not just a single isolated message. When a conversation maps to real work, Custory connects the thread to the relevant item so context doesn't get scattered across external chat. AI-generated follow-up can be written back into Custory, keeping the reasoning, request, and outcome close to the journey work itself.

This is especially useful for teams that operate heavily in chat: you can ask for help mid-conversation, turn a discussion into a tracked item more quickly, and reduce the copy-paste gap between conversation and action.

## Why it matters

Many teams notice the problem in Slack or Discord first, but important context often gets lost before it becomes structured work. AI collaboration threads help bridge that gap — so the conversation can stay fast while the resulting work stays connected and usable inside Custory.