Custory AI as a Workspace Member

We've made Custory AI a real workspace participant instead of treating it like a detached assistant floating outside the product. AI can now show up in the same collaboration flow your team already uses — with clearer context, clearer ownership, and a more natural way to ask for help without switching modes. [Try it in your workspace →](https://app.usecustory.com)

## What's New

**A real workspace member.** Custory AI is represented as an actual workspace member with a consistent identity. AI collaboration now feels like part of the product's normal teamwork model instead of an add-on layer.

**Mention-based collaboration.** Ask Custory AI for help directly from the conversation around the work. Instead of copying context into another tool, you can bring AI into the thread where the discussion is already happening.

**Async execution with visible outcomes.** Custory AI can process requests asynchronously and post back with the result once it's finished — useful when the request involves real work like reviewing context, generating follow-up output, or carrying out a multi-step update.

**Auditable runs.** AI activity is tracked, so the work doesn't disappear into a black box. Teams have more confidence when AI is being used to help with active product work.

## Why it matters

AI becomes much more useful when it behaves like part of the team workflow instead of a separate destination. By making Custory AI a real workspace member, it's easier to ask for help where decisions are actually being made — with less context switching, a visible record of what was asked and what happened, and no need to leave the workflow to get support.

We've made Custory AI a real workspace participant instead of treating it like a detached assistant floating outside the product. AI can now show up in the same collaboration flow your team already uses — with clearer context, clearer ownership, and a more natural way to ask for help without switching modes. [Try it in your workspace →](https://app.usecustory.com)

## What's New

**A real workspace member.** Custory AI is represented as an actual workspace member with a consistent identity. AI collaboration now feels like part of the product's normal teamwork model instead of an add-on layer.

**Mention-based collaboration.** Ask Custory AI for help directly from the conversation around the work. Instead of copying context into another tool, you can bring AI into the thread where the discussion is already happening.

**Async execution with visible outcomes.** Custory AI can process requests asynchronously and post back with the result once it's finished — useful when the request involves real work like reviewing context, generating follow-up output, or carrying out a multi-step update.

**Auditable runs.** AI activity is tracked, so the work doesn't disappear into a black box. Teams have more confidence when AI is being used to help with active product work.

## Why it matters

AI becomes much more useful when it behaves like part of the team workflow instead of a separate destination. By making Custory AI a real workspace member, it's easier to ask for help where decisions are actually being made — with less context switching, a visible record of what was asked and what happened, and no need to leave the workflow to get support.