Real-time Collaboration | Custory Changelog

We've improved how teams collaborate inside Custory so working in the same journey feels more natural, more visible, and less chaotic. Collaboration now happens closer to the work itself — with presence signals in the [journey editor](https://app.usecustory.com) and comments attached directly to each item.

## What's New

**Comment threads on items.** Comments now live directly on journey items, keeping decisions, clarifications, and follow-up questions next to the actual insight or opportunity being reviewed. Context is easy to lose when discussion happens somewhere else — with attached comments, the reasoning stays easy to revisit.

**Live presence signals.** The journey editor now shows presence avatars so teammates can see who else is currently viewing or working in the same journey. It helps reduce collisions, makes collaboration feel more alive, and gives teams more confidence when editing together.

**Real-time editing cues.** Alongside presence avatars, Custory also shows live cursor activity while teammates are working on the map, making shared editing feel more immediate.

## Why it matters

Real-time collaboration isn't only about multiple people editing at once. It's also about reducing uncertainty while they work. With comments on items and live presence signals, Custory helps teams keep discussion closer to the work, avoid losing context across tools, and make shared editing feel safer and easier to follow over time.

We've improved how teams collaborate inside Custory so working in the same journey feels more natural, more visible, and less chaotic. Collaboration now happens closer to the work itself — with presence signals in the [journey editor](https://app.usecustory.com) and comments attached directly to each item.

## What's New

**Comment threads on items.** Comments now live directly on journey items, keeping decisions, clarifications, and follow-up questions next to the actual insight or opportunity being reviewed. Context is easy to lose when discussion happens somewhere else — with attached comments, the reasoning stays easy to revisit.

**Live presence signals.** The journey editor now shows presence avatars so teammates can see who else is currently viewing or working in the same journey. It helps reduce collisions, makes collaboration feel more alive, and gives teams more confidence when editing together.

**Real-time editing cues.** Alongside presence avatars, Custory also shows live cursor activity while teammates are working on the map, making shared editing feel more immediate.

## Why it matters

Real-time collaboration isn't only about multiple people editing at once. It's also about reducing uncertainty while they work. With comments on items and live presence signals, Custory helps teams keep discussion closer to the work, avoid losing context across tools, and make shared editing feel safer and easier to follow over time.