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Custory + Notion

Sync Notion docs and databases with Custory so research notes, product decisions, and customer journey context stay connected in one workflow for teams.

Contents

  • What is Custory?
  • Notion integration features
  • How it works
  • Sync options
  • Permissions
  • Security & privacy

What is Custory?

Custory helps teams visualize, analyze, and improve customer journeys so research, pain points, and decisions stay connected.

Notion integration features

  • Sync journey maps and documentation to Notion databases and pages.
  • Create Notion pages automatically for new customer journey insights.
  • Embed interactive journey maps directly in your workspace.
  • Keep documentation aligned with live journey updates.
  • Export journey data as structured Notion databases.
  • Collaborate on improvements inside the tools your team already uses.

How it works

1. Connect your workspace

Authorize Custory to access the pages and databases you want to sync with journey work.

2. Configure sync settings

Choose whether to sync full maps, insights, tasks, or pain points and define how updates flow between systems.

3. Collaborate in Notion

Keep rich documentation close to the journey and add comments, assignments, and follow-up work from the same workspace.

Sync options

Journey map pages

Create shareable pages for each journey map with visuals, pain points, and suggested actions.

Pain point databases

Maintain structured databases of friction points, priorities, owners, and resolution status.

Task tracking

Sync follow-up work into Notion databases so implementation and research stay connected.

Permissions

Custory requests the following permissions from your Notion workspace:

  • Read content: Access shared pages and databases.
  • Update content: Keep documentation current as the journey evolves.
  • Insert content: Create new pages and database entries for fresh insights.

Access can be revoked at any time from Notion or from Custory's integration settings.

Security & privacy

  • All data transmission uses Notion's secure API over HTTPS.
  • Access tokens are encrypted and stored securely.
  • Only shared content is synced.
  • Custory respects Notion's permission model and workspace controls.
  • Sync destinations and actions are logged for traceability.
Questions or issues? Visit our contact page or review our privacy policy.

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