Custory + Figma
Import Figma files and prototypes into Custory to connect design decisions, feedback, and customer journey context in one shared workflow for product teams.
What is Custory?
Custory helps teams visualize, analyze, and improve customer journeys. Map touchpoints, identify pain points, and collaborate on the changes that make the experience better.
Figma integration features
- Import Figma files, frames, and prototypes directly into journey maps.
- Link design screens to specific customer journey touchpoints.
- Visualize the full user flow from design artifact to customer experience.
- Track design changes and updates alongside journey work.
- Embed interactive prototypes within journey documentation.
- Connect design handoffs with customer feedback and pain points.
How it works
1. Connect your Figma account
Authorize Custory to access your Figma workspace, then choose the projects and files that matter to the journey.
2. Import design assets
Pull in frames, screens, or full flows and attach them directly to steps, touchpoints, and pain points.
3. Review in context
See design decisions inside the broader customer journey and collaborate with the team on follow-up work.
Design integration types
Screen flows
Import complete user flows and wireframes to spot gaps between intended and actual experience.
Interactive prototypes
Embed clickable prototypes in journey steps to validate assumptions with the right context nearby.
Component libraries
Tie design system components to touchpoints to track consistency and design debt across the experience.
Permissions
Custory requests the following permissions from your Figma account:
- Read files: Access files and projects you already have access to.
- Read comments: Pull in design feedback and collaboration notes.
- Read projects: Browse team projects and file organization.
Access can be revoked at any time from Figma or from Custory's integration settings.
Security & privacy
- All data transmission uses Figma's secure API over HTTPS.
- Access tokens are encrypted and stored securely.
- Only content you explicitly share is imported.
- Custory respects Figma's permission model and file access controls.
- Imported content usage is logged for traceability.