Custory + GitHub
Import repositories and sync pull requests, issues, and releases in Custory so delivery work stays connected to customer journey context for product teams.
What is Custory?
Custory helps teams connect execution signals to customer context, so delivery work and journey findings stay aligned in one place.
GitHub integration features
- Import repositories and branch activity into journey context for better handoffs.
- Sync PRs and linked issues as journey evidence where customer outcomes are discussed.
- Track merge activity and release milestones alongside mapped user pain points.
- Attach commit and PR links to specific journey steps and insights.
- See who changed what, when, and why, in the context of customer needs.
Import repositories and sync PRs
1. Import your repository
In a journey, open the repository picker and import your repo so Custory can start reading PR and issue signals for that workspace.
2. Enable journey sync
Turn on PR and issue synchronization for the journey so new changes are linked to the right journey step automatically.
3. Work inside the journey
Review merged PRs, open pull requests, and release notes directly inside your journey map while planning next actions.
How to use it
Repository selection
Choose the repositories that map to each journey so your import remains relevant to the team's current scope.
PR context in every step
When PR descriptions or issue comments reference journey pain points, Custory keeps that context visible so design, support, and product teams can act together.
Delivery follow-through
Link PRs to tasks and customer findings so you can close loops between roadmap execution and journey improvements.
Permissions
Custory requests the following permissions from GitHub:
- Repo access: Read selected repositories, PRs, issues, and related metadata.
- Webhook events: Receive updates for pulls, merges, and status changes.
- Optional repo actions: Use linked issue creation flow when the journey asks for it.
Access can be revoked at any time from GitHub or from Custory's integration settings.